America's Service Commissions header graphic shows AmeriCorps members being sworn in and text that reads Uniting States in Service

New Research Report: The Value of State Service Commissions

WASHINGTON, DC, March 5th – A new research report, The Value of State Service Commissions, was announced today by America’s Service Commissions (ASC) underscoring the value and multi-layered impact of state service commissions across the United States and its territories.

The study was conducted by Dialogues In Action (DIA) to explore the value that state service commissions bring to their respective states. The evaluation was conducted in partnership with
America’s Service Commissions (ASC) and five state service commissions, including ServeOhio, OneStar Foundation (TX), Oregon Volunteers, SerVermont, and UServeUtah.

The evaluation utilized a convergent mixed methods outcome evaluation methodology to explore the following research questions: 1) What is the value that commissions bring to their states? and 2) What are the key catalysts of commissions’ impact?

The report includes data collected and analyzed from 303 quantitative survey responses and 98 qualitative interviews across three key populations:decorative. cover of The Value of State Service Commissions publication.

  • AmeriCorps Program Leaders
  • Nonprofit/Volunteer Sector Leaders
  • Public Officials

The evaluation identifies 11 notable impacts that state service commissions have had in their states and communities across national service programs, nonprofits, and the greater social sector:

Impact Findings - State Service Commissions:

  1. Help AmeriCorps programs navigate complexity
  2. Humanize compliance to help AmeriCorps leaders and programs evolve
  3. Build capacity for impact, innovation, and sustainability
  4. Improve the state’s ability to understand and meet community needs
  5. Develop the next generation of social sector leaders
  6. Enrich nonprofit culture and practices
  7. Build bridges to strengthen collaboration
  8. Place greater emphasis on elevating national service and volunteerism
  9. Balance ensuring compliance with supporting impact and innovation
  10. Reduce barriers to equitable and inclusive service and volunteerism
  11. Play a more significant role in building the capacity of the social sector

The Value of State Service Commissions report truly demonstrates the critical role that state service commissions play in supporting the national service and nonprofit ecosystem around the country," said Kaira Esgate, CEO of America's Service Commissions. "Moreover, it provides some important recommendations on how state service commissions can move national service programming from compliance to innovation, and utilize service as a strategy to meet their community needs. We look forward to working with our 52 state service commissions to apply the findings in this report to increase equity in and accessibility of national service and volunteer engagement resources in 2021 and beyond.”

View or download the Full Report and Executive Summary to learn more.


About Dialogues In Action
Dialogues in Action LLC (DIA) is a consulting firm based in Portland, Oregon dedicated to rethinking the development of people through evaluation, strategy and leadership development. Since 2006, DIA has been providing expertise to social sector organizations throughout North America and beyond to help them deepen their impact. Our style is dialogical and developmental. Our approach is informed by a lens of equity.We believe in the power of an intentional conversation. We also believe in the potential for people, communities, and society to grow, evolve, and reach their fullest potential and we believe national service is a powerful strategy to help them
get there.

About America’s Service Commissions

America’s Service Commissions (ASC) is a nonprofit, nonpartisan association representing and promoting the 52 state service commissions across the United States and territories with the mission to lead and elevate the state service network. State service commissions are governor-appointed public agencies or nonprofit organizations made up of more than 1,000 commissioners, private citizens leading the nation’s service movement and administering 80 percent of the federal AmeriCorps funds to address pressing community needs.

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